According to the Credit Management Association, Highrise "can be perfect for those missing an internal follow-up system."
By adding tasks to your customers in Highrise you create a follow-up (call, email, phone) task list for yourself. Making notes on each contact builds your history on each customer so that excuses for non-payment cannot be used again, you’ll know exactly when you faxed the copy of the invoice or when they said the check was going to be printed.
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Do you use Highrise or another 37signals product in an interesting way? Let us know.
