LiveChat is live chat software that enables sales representatives to contact customers on a website. It's now integrated with Highrise. Features include:
- add a note to the existing contact. By default we search for contacts using pre-chat survey data
- search for desired contact if default results were not satisfying
- add a new person using pre-chat survey data
- add a new deal with chat transcript as a note
Here's a sample live chat transcript saved into Highrise:
More info at this LiveChat/Highrise integration tutorial.
