Switch Video is an animation company that makes videos that “explain what you do.” At the company blog, Andrew Angus explains how Basecamp helps Switch keep its promises.
Having all communications about client projects in a central place keeps our team on track and our clients informed. Basecamp goes a long way in helping us meet our three promises:
1) We will set reasonable timelines and meet them.
We won’t promise what we can’t deliver.
Basecamp Task Manager lets us add tasks, assign them to individual team members, and set deadlines. This helps us lay out the project from start to finish to make sure each project plan is realistic and achievable.
2) We will keep you informed.
It is important to know where things stand, so we will keep you up to date.
In Basecamp, we can send general project-related messages to clients or team members anytime, and they’ll all be together in one place. Instead of replying with a new message (as you would in email), you post a comment to the original message, which keeps everything neatly together in one stream. Or we can even send comments right from the task list as we’re working through the project.
3) We will complete all aspects of the job.
You won’t have to ask twice.
With Basecamp, we don’t lose track of any tasks because we can set up project milestones to see at a quick glance which tasks are coming up – in both calendar and list view. Individual team members can even download calendar items into our individual calendars – cool stuff!
With Basecamp on our side, we’ve proven time and again that it IS possible to deliver brilliant creative work and still be on track, on time and efficient.