This weekend we pushed live one of the top Basecamp requests of all time, plus some other related improvements.
You can now post comments to a message via email
Prior to this update, you had to log in to Basecamp to post a comment on a message. We sent you an email notification, but replying to the message required a log in.
Now you can just reply to a message or comment notification by email and your comment will be posted to the project.
At the top of new message and comment notification emails you'll see this:
--- Reply ABOVE THIS LINE to post a comment to the project
Anything you type above that line will be posted back to the project as a comment on the message. This is especially useful if you're on a mobile device (Blackberry, iPhone, etc) and you want to reply without having to log into Basecamp over a slow internet connection.
Note that you can only reply to the message in plain text -- HTML emails will not be posted to the project. File attachments are accepted and will be posted to the project if you attach them to your reply.
A revamped message/comment screen
We recently launched a message board in our Backpack intranet product. The messages screen layout inside Backpack was preferred to the Basecamp messages/comment screen layout. It was cleaner, tighter, and comments didn't wrap under the avatars. So with this release we've moved the Backpack messages layout over to Basecamp. We think it's much improved.
Adding files to messages/comments is faster
Attaching files to messages/comments requires fewer clicks now. It's subtle, but saved clicks add up. We think you'll notice the improvement over time.
Clarified email notifications block
We've also clarified the email notifications block when posting a new message. Better wording and clearer instructions make it more obvious what happens when you post a new message or comment.
We hope you enjoy the improvements
We're really thrilled about these improvements — especially emailing-in comments. We hope you find these changes as useful as we do. Thanks again for your continued support!