Basecamp, Highrise, and Campfire use a service called S3 by Amazon to host the files you upload. At about 7:00am CST (13:00 GMT) their service experienced an outage that is affecting our products as well as thousands of other companies around the world that rely on the S3 service to host files. Amazon's IT staff is looking into the issue and "is working as quickly as possible to restore performance." We'll post updates when we have them. We apologize for the inconvenience.
Update 9:00am CST (15:00 GMT): Amazon S3 has partially restored service. It looks like they are bringing everything back up on line. We'll post another update when they're fully back. Thanks again for your patience and sorry for the inconvenience.
Update 9:10am CST (15:10 GMT): It appears Amazon S3 has been fully restored. Downloads should be working again. When Amazon posts the official explanation for the downtime we'll be sure to link to it here. Thanks again for your patience and sorry for the inconvenience.
