Mediator Tech is a blog that "helps mediators learn about and use technology to build thriving practices." It just listed 10 must-have tech tools for the wired mediator in 2008 and #1 on the list is Highrise.
Every ADR practice needs an effective client relationship management (CRM) tool to track clients and projects from first contact to end of contract. The trouble is that most CRM software is overkill for a small business and the long lists of features are dizzying and overwhelming. Enter 37signals' Highrise, a web-based client communications and tracking service. There are few bells and whistles and it does what it does very well. When I was first experimenting with Highrise a year or so ago, I read a review that suggested the more I used it, the more I'd understand and like it. I was skeptical at first that Highrise would do what I needed, but the review was right on the money.
Thanks Mediator Tech!
